Return & Refund Policy

Thank you for shopping with BWP Sale Bazar.

Returns

BWP Sale Bazar accepts eligible product returns within 14 days of delivery.

Customers must contact us within 14 days of receiving the order to request a return.

Returned products must be unused, unopened, undamaged, and in their original packaging, where applicable.

Return Shipping Cost

For all eligible returns, including incorrect, damaged, or defective products, the customer is responsible for the return shipping cost.

Damaged, Defective or Incorrect Products

If you receive an incorrect, damaged, or defective product, please contact us with your order details and clear photos of the product/package. We will review the request and provide return instructions.

Refunds

After we receive and inspect the returned product, we will determine whether the return is eligible.

For approved returns, the applicable refund will be processed through the available payment/refund method.

Refund processing time may vary depending on the payment method.

Exchanges

Eligible products may be exchanged within 14 days of delivery, subject to product availability and product inspection.

How to Request a Return

To request a return, please contact our customer support within 14 days of delivery and provide:

  • Order number
  • Product details
  • Reason for return
  • Photos, where applicable

Once your return request is approved, our customer support team will provide the return shipping address and instructions. Customers are responsible for sending the product back through a courier service and paying the return shipping charges.

For approved returns, refunds will be processed through JazzCash after the returned product has been received and inspected.

Customers may be asked to provide the necessary JazzCash account details to receive the refund.

Refund processing time may vary depending on the return inspection and processing requirements.

Refunds will be processed through JazzCash within 30 days after the returned product has been received and inspected and the return has been approved.

Customer Support:

Email: nomisheikhx2@gmail.com
Phone: 0304 7319913